BBC RemArc - how our archives can help people with dementia - BBC R&D

"Triggering intact memories and stimulating conversations about them can improve the relationship between people with dementia and their families and carers, which in turn can improve the level of care they receive and their quality of life. A few years ago, we were approached by Dr. Norman Alm from the Computing department of the University Of Dundee.  Dr. Alm’s team had spent years researching how technology could be used to support people with dementia.  As Dr Alm explained the concept of reminiscence work and its benefits, we realised that the BBC’s archives could be put to good use in this area, if delivered through an appropriate medium. We agreed to work with Dr. Alm to design and build an online reminiscence archive, using material from the our archives. My team in BBC Archive Development wanted to achieve a number of things with RemArc. Firstly, and most importantly, to use archive material to benefit those of our audience members who have dementia, their families and their carers. We are confident that amongst the 1500 items from our archives that are available on RemArc, there will be something that triggers a reminiscence for everyone."

What did we learn from our test users?

Firstly, we learned that using archive material to trigger memories and reminiscences really does work. During the sessions many memories were triggered, sparking great reminiscences and conversations, and seemingly enhancing the relationships between people with dementia, others in the groups and their carers. It was also notable that a large number of people said that they remembered more about their past than they thought they would.

Secondly, we learned that the online, tablet based approach and the interaction design we used seems to work well for people with dementia. However, several improvements were suggested, which are outlined in more detail later in this blog.

Thirdly, we learned that reminiscence can be very enjoyable, engaging and, quite simply, fun. During most of the testing sessions, which were supposed to last around 20 minutes, I had to ask the groups to return the tablets after an hour, as they were so engaged with RemArc, and having so many great reminiscences!

BBC RemArc - how our archives can help people with dementia - BBC R&D